At Precise, we appreciate that when it comes to delivering on our promises, we’re very much part of a chain – and sometimes only a small part.  This is why we place so much importance on choosing the right suppliers.

Selecting the right suppliers is one of the most important things we do. At the end of the day, it’s not just the quality of our work that keeps our customers/clients happy, it’s having all the right things in place to enable us to do our job that counts.

That’s why we’re committed to seeking out suppliers who match our high standards of quality and service and who are flexible enough to help us out when we need it.  In short, we want our suppliers to have the same approach to excellence we do.  Here are just some of the things we look for when choosing the right suppliers:

Quality Products

It goes without saying that when it comes to plumbing and heating, using top-quality products isn’t just a preference – it’s a necessity. No matter whether we’re on about a top of the range air source heat pump or an outside tap – we insist on quality.  Why?  Because our customers/clients rely on us to provide solutions that are safe, reliable, and built to last. For this reason, we only work with suppliers who offer durable and industry-leading products, whether they’re boilers, pipe fittings, or smart home heating solutions. The long-term performance of these products impacts the success of our installations and ensures that our customers get the best value for money.

Top-Notch Service

Just as we prioritise excellent service for our customers/clients, we expect the same level of commitment from our suppliers. For us, top-notch service means clear communication, prompt responses, and a willingness to support us when we need it  – particularly in challenging situations. Whether it’s providing technical advice, assisting with complex product specifications, or arranging fast deliveries for urgent projects, the service we receive from our suppliers is critical to our operational efficiency.

Flexibility

The plumbing and heating industry is fast-paced and – even with the most meticulous planning – often unpredictable. Situations change, project requirements evolve, and unexpected challenges arise. That’s why we prioritise working with suppliers who can be flexible and adaptable. Whether it’s making last-minute changes to orders or offering alternative products when needed, flexibility is essential to keep projects on track and to meet our customers’/clients’ expectations.

Shared values

At Precise, we’re very much into shared values – we go deep on our customer/client relationships and the same goes for suppliers.  To us, shared business values are just as important as quality and service. This is why we believe in doing business with suppliers who really care about their customers/clients, prioritise integrity, and are committed to delivering the best possible outcomes. This ensures that we’re always working towards the same goal: providing outstanding service to our customers/clients and creating long-lasting solutions.

Determination to achieve the right outcome

Finally, we choose suppliers who are as determined as we are to do whatever it takes to get the job done – suppliers who leave no stone unturned to get the best outcome. This means suppliers who are solution-focused, willing to overcome obstacles, and dedicated to ensuring that every product or service they provide contributes to the success of the project. We look for suppliers who are committed to delivering the right outcome, even if it requires extra effort or unconventional solutions.

This determination is critical, because at the end of the day, our goal is to deliver the best possible result for our customers/clients. Having suppliers who share this mindset helps us to consistently exceed expectations and build long-term relationships based on trust and mutual respect.

By selecting suppliers who meet these criteria (and a few more), we can ensure that we’re equipped to deliver high-quality, reliable plumbing and heating services that customers/clients like you can count on.

If you’d like to find out more about what we do and how we do it, we’d love to hear from you.